Terms and Conditions
1. All items remain the property of Rosie Lee Vintage at all times and are for hire only. During the agreed hire period, all items will be the sole responsibility of the hirer/customer for the agreed hire period.
2. HIRE PERIOD. Most hires are for a one day period. The full hire period will be for three days in total. Three days being the time they will be in your possession. This covers delivery the day before your event and collection the day after. Extra days can be agreed with prior notice and subject to availability.
3. WASHING AND AFTER CARE. Please do NOT wash any items after use. Please just remove any surface food or liquid, wipe with a paper towl if required, and simply pack everything carefully in the boxes they were delivered in, ready for collection. All washing up will be done at our end, after each item has been checked.
4. DELIVERY AND COLLECTION. We are more than happy to deliver and collect all items within a maximum of ten miles of postcode WA7 for which there will be no charge. As each collection and delivery will incorporate four trips, and events outside of this distance will incur an extra mileage charge (45p per mile). We will try to keep this charge as low as possible but it would be best to email or call for a quote. You are, of course, welcome to collect the items yourself.
5. DEPOSIT. A 50% deposit is required at time of booking. This will secure your order for your chosen date. If cancellation occurs before 12 weeks of the date of the event, the deposit will be returned. If cancellation is made within the 12 week period, the deposit becomes non refundable. The remaining deposit is due 21 days prior to the date of the event.
6. DAMAGES. A £50 deposit will also be required and held until all crockery has been checked after return. Subject to no damage found and all items returned, this £50 will refunded within three days after the event. If any damage is found you will be informed prior to any funds being deducted. A check list will be provided for you to ensure nothing is left behind! All items will be thoroughly inspected before and after delivery and upon collection. All damages must be paid for. Charges are as follows: £4 per cup, saucer or side plate. £10 per teapot/coffee pot. £15 per cake stand. £5 per large platter/charger £4 per milk jug or sugar bowl, £1.50 per piece of cutlery, £10 per tablecloth. All other items will be assessed on inspection. As you can appreciate, all of our pieces are fragile, precious and much loved. Some are one off pieces and will be difficult to replace and we trust you and your guests will treat our property with the love and care it deserves.
7. ROSIE LEE. Rosie is passionate about all things vintage. Whatever theme you have in mind, she will deliver a fabulous show. Prices are dependent on length of show, performance times, distance and your own personal requirements, so please contact us with your details but is far cheaper, (and much less hassle) than booking another performer. She will require somewhere private to change (not a toilet) and an adequate performance area and access to a 13 amp plug socket. Specific song requests can be made with adequate notice. Please sate your era/theme when booking or if you just want some classic songs across all eras, that's fine too. Please also state if you would like an ambient, easy listening style show or a full, on stage performance. Social distancing must be adhered to, so the performance space would need to be at least six metres from any audience member and if the performance is outside, a safe, dry and protected performance area is required, where possible.
8. OUR PROMISE TO YOU. Whilst all of the above sounds stuffy and formal, we have to protect our much loved items in this way. Now that is out of the way, we hope that you have a fabulous vintage event, whether it be an afternoon tea, birthday party, wedding or and other occasion. We are passionate about vintage and hope you are too. Enjoy your day or evening and make some happy memories, exactly like the memories held in the cherished items you have chosen to hire.
Rosie Lee Vintage.